Legal Document

299ba's Terms & Conditions – Transparent, Clear & Fair

Please read these terms carefully before registering or using any service on 299ba. We believe transparency is the foundation of trust.

Last updated: January 1, 2026 Language: English Reading time: approx. 8 minutes Version 3.1
These terms apply to users aged 18 and above For Residents of Bangladesh Licensed Internationally You will be notified of any changes

1. Introduction & Consent

By using 299ba's website or mobile application, you are deemed to have voluntarily agreed to these terms and conditions. These terms constitute a legally binding agreement between 299ba and its users.

At 299ba, we believe Terms & Conditions should be written in plain language that everyone can understand — not buried in legal jargon. We've made every effort to communicate clearly. That said, if anything is unclear, our support team is always here to help.

These terms apply to all 299ba services — including the website, mobile app, live chat, email support, and all other channels. Please read these terms before using any of our services.

In plain terms: using 299ba means you agree to abide by these conditions. Please don't accept without reading — we want you to make an informed decision.

2. Account Registration & Usage

You must provide accurate and truthful information when opening an account with 299ba. In the event of false or incorrect information, 299ba reserves the right to suspend or terminate the account.

  • Each individual may open one account only. Operating multiple accounts for the same person or household is strictly prohibited.
  • Keeping your account password and login credentials confidential is your responsibility. Do not share this information with anyone.
  • The phone number and email address provided at registration must remain active, as verification messages and security alerts are sent through these channels.
  • Transferring, selling, or allowing others to use your account is strictly prohibited.
  • If a national ID or passport is requested for KYC verification, it must be submitted within the specified timeframe.

Identity verification (KYC) is a mandatory process at 299ba. It keeps your account secure and ensures every payment reaches the rightful owner.

3. Age Eligibility & Restrictions

The minimum age to use any 299ba service is 18. No person under the age of 18 is permitted to use the 299ba platform — this is strictly prohibited.

No 299ba services are available to anyone under the age of 18. Creating an account by falsifying your age is a punishable offence, and any such account along with all associated balances will be forfeited.

  • Your date of birth must be entered accurately at the time of registration.
  • In cases of doubt, 299ba may request official government-issued documents to verify a user's age.
  • Family members are responsible for ensuring that minors cannot access their devices or accounts.
  • If it is established that a minor has used an account, all associated transactions will be voided.

4. Betting Rules & Restrictions

All bets placed on 299ba are considered final once confirmed. Submitted bets cannot be cancelled or modified, so please review all details carefully before placing your bet.

  • Each game and betting category has its own minimum and maximum limits, displayed alongside the game.
  • 299ba reserves the right to void any bet placed at abnormal odds due to a technical error.
  • Any account found to be involved in match fixing or manipulation of information will be permanently closed.
  • Odds in Live Betting are subject to change — the odds displayed at the moment your bet is placed are final.
  • Placing identical bets on the same event from multiple accounts (arbitrage betting) is strictly prohibited.

If a match or event is cancelled, settlement will follow 299ba's established policy. Full details are available on our FAQ page.

5. Payments, Deposits & Withdrawals

Deposits and withdrawals on 299ba can only be made through registered payment methods. Withdrawals must always be processed via the same method used for the deposit.

Method Minimum Deposit Withdrawal Time Fee
BKash৳5005–8 MinutesZero
Nagad৳3007–10 MinutesZero
Rocket৳5008–12 MinutesZero
Bank Transfer৳5,0003–24 hoursZero
USDT (TRC-20)$1015–30 MinutesNetwork Fee
  • Full KYC verification is mandatory before any withdrawal can be processed.
  • 299ba reserves the right to request additional verification in cases of unusual transactions or suspicious activity.
  • In cases of money laundering or fraudulent transactions, the relevant authorities will be notified.
  • Wagering requirements must be met before any bonus funds can be withdrawn.

6. Bonus & Promotion Terms

All 299ba bonuses and promotions come with specific terms and conditions. It is important to read the relevant terms before claiming any bonus.

  • The welcome bonus is available to new members only and applies once per account.
  • To withdraw bonus funds, the specified wagering multiplier must be met (typically 8x to 15x).
  • Bonuses generally expire within 30 days of being claimed. Any unused bonus will be forfeited upon expiry.
  • Whether multiple bonuses can be used simultaneously will be specified in the terms of each individual promotion.
  • Any attempt to abuse bonuses or obtain bonuses through fraudulent means will result in the forfeiture of all bonuses and winnings.

Detailed terms for each bonus are listed separately alongside the respective offer. On the Bonus Page to view all terms and conditions.

7. Security & Privacy

299ba ensures the highest standard of data protection. Our Privacy Policy is published separately and is considered an integral part of these terms.

  • Your personal information is never sold or shared with third parties.
  • All transactions are protected by 256-bit SSL encryption.
  • If any suspicious activity is detected on your account, 299ba will notify you immediately.
  • We recommend changing your password from time to time to keep your account secure.

For more details, visit our Privacy Policy Page View.

8. Responsible Gaming

299ba is committed to responsible gaming. Gaming is meant for entertainment — not as a solution to life's problems. We want every member to stay safe and enjoy their experience.

  • You can set your own deposit limit at any time.
  • A cool-off period or self-exclusion option is available to all members.
  • Our support team is ready to assist anyone showing signs of gaming addiction.
  • Once a limit is set, it cannot be changed for 24 hours.

Learn more about Responsible Gaming Responsible Gaming Page View.

9. Account Cancellation & Suspension

299ba may suspend or terminate an account for any of the following reasons:

  • A serious breach of these terms and conditions.
  • Fraudulent activity or bonus abuse.
  • Registering with incorrect or false information.
  • Money laundering or any other illegal activities.
  • Failure to cooperate with KYC verification.

Members may request account closure at any time. All valid balances will be returned before the account is closed.

The balance and bonuses of any account closed for fraudulent reasons will be forfeited. Legal action may also be taken.

10. Policy on Changes to Terms

299ba reserves the right to update these Terms & Conditions at any time. Members will be notified in advance of any significant changes.

  • Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
  • Notification of changes will be sent to your registered email address or via SMS.
  • The latest version of the Terms & Conditions will always be available on this page.
  • If you do not agree to the updated terms, you may close your account and withdraw your balance.

For any questions regarding these Terms & Conditions, support@299ba.wsto get in touch.

Core Principles of 299ba

These are the six principles we never compromise on

Fair & Transparent

Every condition at 299ba is written in plain, straightforward language. No hidden terms, no concealed fees. We mean what we say.

Fully Secured

Your data and funds are protected with 256-bit SSL encryption. 299ba never shares your personal information with third parties.

Instant Payouts

Once conditions are met, 299ba processes withdrawals in an average of 8 minutes. No unreasonable delays.

Responsible Gaming

The mental well-being and financial safety of our members come first at 299ba. All limit-setting tools are available free of charge.

24/7 Support

Having trouble understanding the terms? 299ba's live chat team is available in Bangla around the clock to help.

Regular Updates

299ba's Terms & Conditions are updated regularly in line with industry standards and legal requirements. Members are notified in advance of any changes.

Frequently Asked Questions

Frequently Asked Questions About Our Terms & Conditions

If a match or event is interrupted or cancelled mid-way, 299ba follows the policy outlined below:

Match Cancelled (Full): If a match never starts or is officially declared cancelled, all bets on that match will be voided and the full stake will be refunded.

Match Interrupted (Mid-Game): If a match is interrupted after a sufficient number of overs or playing time have been completed, and the relevant cricket board or authority declares an official result (such as via the DLS method), bets will be settled based on that result.

Rescheduled: If a match is rescheduled within 24 hours, the bet will remain valid. If rescheduled beyond 24 hours, the bet will be cancelled and the stake refunded.

If you're unsure about anything, feel free to ask 299ba's live support.

No, 299ba's services are strictly unavailable to anyone under the age of 18. This is not only our policy — it is also a requirement under international gaming law.

Age Verification Methods: Your date of birth is required at registration. Additionally, prior to your first withdrawal, your National ID (NID) or passport is verified through the KYC process. Age is automatically confirmed via the NID.

If a minor is found to have registered: The account in question will be closed immediately, all transactions will be voided, and deposited funds may be forfeited. No bonuses or winnings will be returned.

Parents and guardians are urged to keep their devices and accounts secure and to prevent minors from accessing this platform.

You've read the terms, now Join 299ba

Over three hundred thousand Bangladeshis are already part of the 299ba family. Are you ready to join?

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